Common symptoms
- Photos look too red, green, blue, yellow, or washed out.
- One color is missing from a color test page.
- Gray areas print with a color cast.
- Screen colors do not match the printed page.
Likely causes
- Low or clogged cyan, magenta, yellow, or black channel.
- Incorrect paper type or quality mode.
- Driver color management or browser color conversion.
- Using plain paper for images that need photo paper.
What to try next
- Print the color test page and check whether one color block is missing or faint.
- Print the CMYK-inspired test page for a basic cyan, magenta, yellow, and black check.
- Confirm the paper type in the print dialog matches the loaded paper.
- Run a nozzle check or cleaning cycle if one color is missing.
- Try another browser or app if only browser-printed pages look wrong.
How to reduce repeat problems
- Use the correct paper profile or paper type setting.
- Do not use browser prints for professional color calibration.
- Replace or refill color supplies before they run completely dry.